PHOTO - Michael Lai, CEO of Packet One Networks (P1).
Malaysian WiMAX provider Packet One Networks (P1) has launched an integrated broadband and voice services plan for Malaysian small office/home office and small and medium enterprise customers.
Called P1 ForBiz, the plan for SOHO and SME customers offer 4G speeds of up to 5Mbps (megabits per second) along with a 'money back guarantee' and a 50 percent discount on the monthly commitment fee, said P1 chief executive officer Michael Lai, speaking on 15 February 2012.
"The competitive package is designed to help boost services for the SOHO/SME market, offering integrated broadband and voice services to the SOHO and SME market," said Lai. "With one subscription, customers will get to enjoy both Business Broadband and Voice services from as low as RM99 (US$32.33) per month, or choose from a range of RM149 (US$48.68) to RM199 (US$65) to best suit their business needs. As well as broadband, all plans come with free bundled call minutes of up to 300 minutes per month."
"As a gesture of commitment from P1 to ensure customer satisfaction, the plan also comes with a 30-day 'Money Back Guarantee' scheme at launch," he said. "This enables customers to experience P1's enhanced services at 'no loss.' A full refund of upfront payment (RM100/US$32.66) and the prorated and advanced monthly fee of the service will be waived under this scheme. However, if the customer chooses to stay on after the first month, a 50 percent deduction from the commitment fee for the second and third month's service will be enjoyed by customers. On top of that, a complimentary analogue phone will also be given as part of the promotion."
He added that for On the Voice services, customers would be able to use the free call minutes to make calls on fixed line to Australia, Canada, China, Germany, Hong Kong, Italy, New Zealand, Singapore, U.K. and the U.S. "Here at P1, we are all too familiar with growing a business and the importance of support, hence our offering of cost-effective plans to help our customers to improve on their bottom line."
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