Photo - Anand Mehta, the Retail Director of Motorola Solutions, Asia Pacific demonstrates the SAM's Self Scan device.
Speeding up check-out process
SAM's Groceria's Dr Ameer Ali said the use of the Personal Shopping System, comprising Motorola Solutions portable handheld MC17 series mobile computers powered by Re-Vision B.V., their global partner, would accelerate the checkout process at the store.
Motorola Solutions has implemented its Personal Shopping System with the name of Sam's Self Scan, said Motorola Solutions Asia Pacific retail director, Anand Mehta.
"In understanding global trends and wanting to introduce the same into the Malaysia market, we are very pleased to be the turnkey solution provider to implement the personal shopping system for Sam's Groceria," said Mehta. "In this case, the unprecedented personal shopping system delivers the vision of personalising every individual consumer's experience in the store with a dynamic interaction between the customer and the products."
"Self-scanning is set to revolutionise the shopping experience for shoppers here in Asia," said Re-Vision B.V. chief executive officer, Michael Haagmans. "So far, we have seen our European retailers embracing the technology as their customers have shown a keen interest and acceptance in using it while recognising the immense benefits from the solution."
Haagmans said customers would be able to self-scan the items they want to buy with the integrated bar code scanner in the portable mobile device then place these into a shopping bag as they walk through the store's aisles.
He said the Sam's Self Scan will then allow shoppers to head to the nearest dedicated self-checkout counter and quickly pay for their purchases without having to wait in long queues or to unload shopping carts and re-bag items.
SAM's shoppers will also be able to be a part of its loyalty programme, the SAM's Family Card, which will be integrated with the latest technology to further enhance their shopping experience. By doing so, SAM's shoppers can look forward to the store's exclusive offers and seasonal products.
In the near future, SAM's Groceria has plans to introduce an online shopping service to offer a more convenient shopping experience, which will include a delivery service option.
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