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Review: Affordable videoconferencing for real conference rooms

Yardena Arar | April 25, 2014
With a high-performance camera and separate audio module, the Logitech CC3000e conquers rooms too large for most off-the-shelf videoconferencing products

The product comes with hardware for mounting the hockey-puck-sized hub underneath a table and for mounting the camera on a wall, though the latter might cause problems when you're running the cable to the hub (you don't want people tripping over the cable). One reason to consider wall-mounting the camera is the line-of-sight requirement for the remote: If the camera isn't elevated, it's too easy to block the signal with random objects on the table (say, a coffee mug or backpack). I also wished the product would have afforded AV controls from the computer running the videoconferencing app.

You can change the camera's default startup view no matter what software you use, but some other features depend on the videoconferencing application. For example, participants using Lync 2013 can install a software add-on that allows the remote user to manage the camera controls. With Cisco Jabber, Lync 2013, Skype, and Vidyo, you can also add hardware support for initiating or ending calls. In addition, Logitech provides a diagnostic app that it recommends using to verify setup.

Overall, the Logitech ConferenceCam CC3000e delivers reasonably well on its mission to make audio and video from meetings in a midsize room accessible to remote participants. Users may experience a bit of lag during camera view changes, managing cable clutter may be an issue in some locations, and a companion control app for PCs and mobile devices would be a welcome addition. But if you're looking to bring videoconferencing to a conference room, the CC3000e does the job at a fraction of the cost of a high-end telepresence system.

  • Supports larger groups than most third-party videoconferencing gear
  • High-res camera provides excellent video at up to 10x lossless zoom
  • Works with just about any videoconferencing software that runs on a PC or Mac
  • Affordable alternative to high-end telepresence systems for many purposes
  • Remote control range is limited
  • No software AV controls
  • Cable clutter

 

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