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SP Services launches mobile app to help reduce energy and water consumption

Zafirah Salim | Jan. 7, 2015
It is a one-stop application that allows users to gain better understanding of their utilities usage, submit meter readings, view outstanding bills and payment status and more.

SP Services has partnered with Energy Market Authority (EMA) and Public Utilities Board (PUB) to launch a mobile application that aims to help consumers reduce energy and water consumption, leading to lower utility bills and increased environment conservation.

The first key feature of this app is the home utilities audit, which allows users to check the estimated utilities usage of their appliances at home. By analysing what contributes to the most energy and water consumption, users can then set a savings target for their future bills. Additionally, the app also offers tips on reducing energy and water consumption to help achieve those targets.

Another key feature of the app is past consumption and peer comparison. This means that users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months.

On top of these, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, including viewing their bill and payment history, as well as updating their mailing addresses.

The SP Services app - which is free for download on both iTunes and Google Play Store - will be in pilot phase until April 2015. It is available from today to approximately 310,000 consumers who have registered an online SP utilities account as of September 15, 2014.

In a joint media statement, SP Services said that it will use the results derived from the pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide.

"With the enhancements on our mobile and web platforms, we hope to raise customers' awareness of energy efficiency and the importance of water conservation which will also help them reduce their utility bills," said Jeanne Cheng, Managing Director of SP Services.

Yeo Yek Seng, EMA's Acting Chief Executive, added, "The new app will enable homeowners to analyse their use of electricity and gas. This will empower them to make an informed decision on the efficient use of energy, thus lowering their utility bills and reducing carbon footprint."


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