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AirPods FAQ: Everything you need to know about Apple’s wireless earbuds

Susie Ochs | Dec. 16, 2016
How to get your AirPods set up, control your music with Siri—and what happens if you lose one.

To compare, I’ve been wearing the free EarPods that Apple includes with an iPhone, and those don’t stay so firmly in place as the AirPods do. The EarPods are a little lighter, and I do tend to catch the cable on something pretty frequently )(say, a few times a week), whether snagging them on a doorknob or the armrest of a chair, or having to adjust the cables under a scarf or hoodie so they don’t tug the EarPods out of my ears. The wire-free AirPods, on the other hand, just perch in my ears perfectly, and don’t move when I do. I’ll try them while working out, running up and down stairs, and (of course) laying down, for the full review.

What if you lose one?

You’ll be pretty sad. But it’s not the end of the world. Apple has confirmed that it will sell replacement AirPods (left or right!) through “normal service channels,” meaning Apple stores and authorized service techs. The prices are outlined in this service document, but a lost AirPod will cost $69 to replace, and a lost charging case is $69 as well.


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