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Broken undersea cable slows the Internet in Vietnam

Nurdianah Md Nur | Jan. 6, 2015
It might take a month to fix the damaged Internet cable, says one of the affected operators.

AAG cable system
Print screen of the AAG undersea cable route from AAG website. Click to enlarge.

Ruptures to a Trans-Pacific undersea cable in Vietnam have caused Internet users in the country to experience slow Internet connection since Monday (5 January 2015) morning.

The breakage occurred along the S1H segment of the undersea cable, offshore Ba Ria - Vung Tau Province, reported local media Thanh Nien News citing cable operator Asia-America Gateway (AAG). The S1H represents a segment of the 20,000km cable that connects Thailand, Vietnam and Hong Kong.

The AAG cable is one of the four inter-continental Internet cable systems of Vietnam that connects Southeast Asia to the United States.  It accommodates international connections for major local operators including Viettal, FPT Telecom, VNPT, and SPT.   

AAG is currently locating the breaks and has not indicated when the disruption will be fixed. A representative from Viettal, however, told Thanh Nien News on Monday evening that it might take three weeks to a month to finish repairing the ruptured cable as the problem was "more complicated than first thought".

The representative added that Viettal has increased connections through other inter-continental Internet cable systems to maintain normal broadband capacity for its customers. 


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