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CA Technologies: Infrastructure Management is Our Forte

Shantheri Mallaya | Feb. 22, 2013
Stephen Miles, VP, Service Assurance, APAC, CA Technologies, talks about the company's role as an innovator in the converged infrastructure space.

Stephen Miles, VP, Service Assurance, APAC, CA Technologies, talks about the company's role as an innovator in the converged infrastructure space.

CW: CA Technologies formally announced its converged infrastructure solution as an integral part of its services assurances portfolio a few months ago. What does this bring to the table for customers and what is the way forward for the converged platform in India?

MILES: Yes, CA Technologies did formally announce the availability of its next generation infrastructure management product in India. We have about 20 years of experience and market leadership. The new solution has the spectrum to become infrastructure management version 1.0, with a natural evolution driving it, and the capability to devolve and be driven further as a purpose-built concept.

Infrastructure management has gone on from traditionally being a boring and uninteresting piece to becoming one of the most strategic parts of the business. We built the design with multiple, key customers (68), which includes some of the most ambitious large enterprises and start-ups across the world.

CW: CA Technologies was talking about scouting for acquisitions a while ago in order to enhance its converged infrastructure portfolio across geographies. India was also on the radar. What has happened since?

MILES: While we cannot pre-empt the possibility of acquisitions as yet, I can say with some confidence that India is a major operation for us. We look at technologies not only from a sales and marketing point of view, but also from an IT service provider perspective, and from a brand strengthening perspective. The other dimension is the incredible investments in R&D in India. The proximity to prominent universities and technical establishments make it viable and lucrative for us to make this a very important initiative worldwide. A large component of the products is delivered from ITC, our R&D facility in Hyderabad. One-third of our total products get serviced out of the R&D setup here. The other products within the service assurance family are also being developed out of here. So, that explains how critical India is and continues to be.

CW: With the evolution of the infrastructure layer, how does your converged infrastructure portfolio fit into your larger datacenter strategy?

MILES: The evolution of infrastructure has traversed beyond the datacenter; it encompasses enterprise networks and service provider networks. Cross application experiences have changed and the requirement around delivery is becoming crucial. For us, infrastructure management is about addressing these requirements and also recognizing the fact that there are complexities. There are a lot of wannabes there, who claim to do infrastructure management. But, as far as the core capabilities are concerned there is no one even close to us, be it next generation analytics or be it in the modules.

 

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