DHL eCommerce - a division of Deutsche Post DHL Group - has opened a Shenzhen Distribution Centre as part of its effort to expand its presence in China by over 50 percent.
The new centre will support the manufacturing and online retail sector. It can handle up to 18 million shipments annually, and will allow streamline shipment and clearance of e-commerce exports globally.
The centre will also serve as consolidation point for all international outbound shipments in South China and have a customer service support for online merchants in the city.
"We see significant potential in China's e-commerce sector, particularly between China and the U.S., where we've seen triple digit growth since 2015," said Charles Brewer, CEO of DHL eCommerce in a press statement. "With China accounting for more than 40 percent of global retail e-commerce sales in 2015, our investments in China demonstrate our focus on developing efficient and reliable logistics services, to bring high quality e-commerce services to Chinese retailers and meet changing consumer expectations."
In addition, the company will expand its existing distribution centres in Shanghai and Hong Kong. Once completed, the centres will be able to handle 48 million and 71 million shipments a year, respectively.
"Since its launch last July, the DHL eCommerce Shanghai Distribution Centre has seen a 700 percent increase in the volume of e-commerce goods being shipped out of China. With our plans to expand our existing capabilities in Shanghai and Hong Kong, we are confident that this will provide our customers with the fullest support they need, in order to reach their global customer base," said Malcolm Monteiro, CEO of DHL eCommerce in Asia Pacific.
The company has also added an online pick-up request to its Customer Web Portal - an application for online retailers where they can prepare, track their shipments online and now activate an online pick-up service request based on their preferred location.
The new service is now available to customers in over 10 cities with major outbound cross-border e-commerce businesses including in Shenzhen, Guangzhou, Beijing, Shanghai, Hangzhou, and Yiwu. Shipments picked up by DHL eCommerce will also have an actual pick-up time stamp on the DHL eCommerce Tracking Website to give the customers with "greater" visibility on their shipments.
Sign up for Computerworld eNewsletters.