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Financial services firms see mobile boom, but Blackberry and CIO roles fade

Tom Kaneshige | March 28, 2014
The financial services industry is on the verge of a mobile explosion. The number of smartphones will double in the next year. However, BlackBerry use is headed in the opposite direction as companies migrate to other mobile platforms. The role of CIOs in mobililty is also fading.

Migrating from BlackBerry to a multi-OS environment is wrought with hidden costs, too. The average amount budgeted for this migration is $4 million, or $547 per managed device. But respondents believe they'll face a shortfall; the average cost could be as high as $16.9 million, or $2,276 per managed device.

"Two years ago, no one budgeted for a BlackBerry migration," Rege says. "This wasn't planned. It just happened."


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