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Jakarta 30th in 2016 Networked Society City Index

Anuradha Shukla | June 28, 2016
Improves its ICT maturity and triple bottom line performance.

Jakarta has been ranked 30th in Ericsson's 2016 Networked Society City Index.

Jakarta has improved both its information and communications technology (ICT) maturity and the triple bottom line (TBL) dimensions - social, economic, and environmental.

This has been no mean feat and has been achieved with the help of a strong leadership and initiatives at both national and city level.

The country significantly benefitted from a broadband connectivity plan to boost economic growth.

This plan was introduced in October 2014, and was later included in the National Medium Term Development Plan 2015-2019, which sets a strategy for the coming five years.

Smart City website

One of the successful initiatives was the launch of, Jakarta Smart City website, and the smartphone applications Qlue for residents.

The website displays road traffic information from Waze, as well as various information from Qlue and CROP Jakarta using Google Maps. The Smart City site also has information about the location of schools, community health centers, fuel stations, hospitals, and restaurants.

Qlue is crowdsourcing app that allows users to report incidents such as floods, crime, fire, or waste issues by taking a photo of it and filing out a short online form. Thereafter, the system will alert related civil servants and officials nearest to the reported incidents of the issue for them to respond accordingly.

Last year, a new suite of transportation features was added to Qlue. The updated app allows users to easily find bus stops, and track TransJakarta buses. In future, the city's commuter train system will be integrated to the app too so that passengers can see when trains will arrive at a particular station, or if there are significant delays.  

Jakarta is also using ICT solutions for sustainable urban development. For instance, Jakarta's state electricity company, PLN, is allowing street vendors to buy small, affordable amounts of electricity through a coin-operated device. Similar to how a payphone works, vendors will need to top up with another coin when they run out of electricity. This move enables PLN to operate its smart wireless device remotely and collect usability information in real time.

Other initiatives in the city include using e-procurement to prevent corruption. 


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