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Singapore’s utilities boards call for technical solutions for smart metering trial

Kareyst Lin | Oct. 25, 2016
Aim is to enable meters to be read remotely and provide timely usage data.

The Energy Market Authority (EMA), national water agency Public Utilities Board (PUB) and Singapore Power will issue a call for proposals (CFP) to develop technical solutions for a smart metering trial.

The trial is aimed at enabling electricity, gas and water meters to be read remotely. This will provide more timely usage data to consumers to help them better manage their utility consumption, the three agencies said in a joint press release on 24 October 2016.

Currently, most electricity meters in Singapore are cumulative meters. They are read once every two months manually, together with gas and water meters.

The CFP invites interested parties to develop and trial smart solutions for remotely reading all three meters reliably and cost-effectively.    

Energy consumers seeking personalised seamless experiences
The trial also includes the development of a mobile application to provide consumers with timely and useful information on their electricity, gas and water consumption.

This will enhance consumers' awareness of their consumption patterns.

A recent research by Accenture showed that 97 percent of consumers in Singapore would be more satisfied if their energy provider could personalise their overall customer experience.

The annual research by Accenture, named 'The New Energy Consumer: Thriving in the Energy Ecosystem," surveyed energy consumers across 17 countries.

It revealed that consumers in Singapore are interested in the next generation of value propositions. These include automated home energy management (33 percent) and connected home (32 percent).

A substantial majority also expressed an interest in personalised services like a customisable digital bill or a website or app that signs them up to the best available offer based on their real-time energy usage.

"This trial builds on the smart electricity metering system we are deploying island-wide, to help consumers save energy and cost," Wong Kim Yin, Singapore Power's Group Chief Executive Officer. "The next-generation solutions will complement initiatives like the redesigned utilities bill and our public education programmes to encourage everyone to make energy-saving a way of life."

Interested parties can submit their proposals for the trial before 12 midnight on 1 February 2017. Details will be available on SPRING's website on 2 November 2016.

Funding will be supported by SPRING's Capability Development Grant if the participating companies are eligible. 


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