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Verizon strike taking trickle-down toll on business customers

Paul McNamara | May 6, 2016
"This has been devastating for us," says Verizon business customer.

“Customers also need to understand that Verizon senior executives have been clear that they want to get the next union contract ‘right’ from their standpoint, with the greatest possible flexibility to move around or change wireline people or other resources, so they appear willing to let the strike go on for some time until they get the result they want. The unions involved seem to feel similarly from their standpoint, so this is what you get. Ruinous for customers and networks? No. Ongoing impacts and a slowdown in getting important things done? You bet.”

A request for comment from Verizon Enterprise has gone unanswered.

 

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