Raymond Goh (pic above), the Head of Systems Engineering, Asia & Japan at Veeam Software., said: "The past year has thrown a spotlight on the importance of Availability – both of services and data. Earlier this year, a report by Kaspersky Lab showed that Malaysia is one of the top countries in South East Asia with the most compromised servers that are vulnerable to cyberattacks. CyberSecurity Malaysia receives more than 10 thousand reports and cases related to cyberattacks each year and the numbers are alarming. As such, the public has come to recognise the importance of having access to accurate information and critical services on-demand; available 24/7/365.
As we move into 2017, businesses will increasingly need to embrace customer expectations and ensure seamless delivery of services. From an IT perspective, there are four key trends that businesses will need to embrace in order to exceed the expectations of customers and partners alike:
- Blurring Lines between Public, Private and Hybrid Clouds: A few years ago, the thought of extending data centre infrastructure to a hyper-public cloud may have seemed a futile endeavour of connectivity, security and a mix of unknown surprises
- The explosion of the software-defined infrastructure. It’s no secret that the software-defined data centre has been a huge trend in recent years – thanks in part to the popularity of virtualisation. Running applications in a virtualised environment brings many advantages for companies to help build efficiencies, provide reliability and a flexible IT infrastructure to ease management and free time and resources.
- Stay one step ahead of hackers. Threats from hacking, as well as the proliferation of botnets, and malware (specifically ransomware) will keep IT managers up at night throughout 2017. We’ve seen enormous burdens placed on organisations looking to maintain availability during 2016, with large attacks on DNS services causing major companies and services to be unreachable during critical times.
- More Data, More Possibilities: The data centre of today, and definitely of tomorrow, will increasingly hold more data – both historical and mission-critical. Whether it be an influx of inputs from the Internet of Things, more complex business systems, or growing amounts of existing data sets, the conclusion is obvious: the data deluge will continue.
Specific predictions are always challenging, but the technology landscape today provides endless possibilities for organisations to provide great services based on the data centre and the information a data centre both houses and delivers. The expectation is that data is available on-demand. Gone are the days where downtime is considered a ‘normal’ part of doing business. In 2017, the data centre will take centre stage and will serve as a critical piece of infrastructure to both store information and provide services to customers, employees and partners alike. Having a plan to ensure availability will be vital to maintaining business operations to meet – and exceed – expectations."
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