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Why healthcare providers aren't happy with EHR systems

Brian Eastwood | July 2, 2013
The U.S. government is giving the healthcare industry billions of dollars in incentives to use electronic health records. Most organizations have EHR software in place, but as many as 35 percent wish they could switch systems. Are EHR vendors to blame, or are deeper forces at work?

Rather than "reimagine" the EHR experience, Delinsky says athenahealth is "trying to disrupt ourselves about what an EHR could and should be." This includes making an effort to share medical research with physicians through the EHR system, to improve patient engagement and to "illuminate" the ability of health data analytics to improve the care process. "We're in the early stages of creating an application that we love," he says.


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