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CIOs have to be the leader of digital change: Gartner

Zafar Anjum | Feb. 4, 2015
Gartner makes its top ten Digital Business predictions for Asia Pacific

"CIOs have to be the leader of digital change," said Darryl Carlton, research director, Applications Strategy and Governance, Gartner, in Singapore on Friday (30 Jan).

Carlton was briefing the media on Gartner's Top Ten Digital Business Predictions for Asia Pacific.

"15 percent of CEOs feel that CIOs should drive the change," he said, citing research. "CIOs are first among the equals in this context."

Top predictions by Gartner

Carlton said that as the digital shift takes place for businesses, it will change the fundamental rules of the game.

For example, he said that CIOs will increasingly adapt processes that are dynamically able to capture the changing customer needs. According to Gartner's research, by 2017, 70 percent of successful digital business models will rely on deliberately unstable processes designed to shift and customer needs shift.

By 2018, Enterprise architecture teams will invest less than 20 percent of their time and energy on technology architecture. This means that 80 percent of their time will be spent on fulfilling business needs by harnessing technology.

Similarly, Carlton said that by 2018, over 30 percent of digital government projects will treat any data as open data. This will, in effect, lead to regulations and guidelines emerging to deal with open data, solving questions around data protection and privacy.

Vendors will emerge as competitors to companies, Carlton suggested. According to his research, by 2017, 25 percent of enterprise software vendors will reorganize in response to market demand for consumer-grade user experience. By 2018, at least 15 percent of industry-leading companies will inadvertently gift digital knowledge to IT vendors who will use it to compete against them, he said.

According to Carlton, the following are the top ten Digital Business predictions for Asia Pacific:

  • Create agile business processes which are designed to be "unstable"
  • EA (enterprise architecture) teams will focus on business and information architecture, the tech architecture will be "acquired" from the internet
  • Government data will be increasingly open
  • Proliferation IoT devices will create new security models and partnerships
  • 50% of ethics violations will be a result of big data projects
  • UX (user experience) design will drive enterprise software development
  • Companies will "gift data" to their vendors who will become competitors
  • The productivity tools that you want to transform your business will come from the cloud



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