"Millennials tie a lot of their self-worth to the job," the mobile manager says.
Such a tight bond can lead to job-hopping. If they don't have the tools they think they need to perform at a high level, they may take it personally and become discouraged. As job performance suffers, they will look elsewhere.
Don't expect an older generation's sense of company loyalty to keep Millennials from jumping ship. Millennials have watched their parents get laid off, have their salaries cut, and their 401k's plummet. "Millennials have very little loyalty for sticking around a company," the mobile manager says.
Throwing cash at Millennials won't help, either. Last year, Cisco surveyed more than 2,800 Millennials and found that 40 percent of college students and 45 percent of young professionals would accept a lower-paying job if it had more flexibility on device choice, social media access and mobility.
The most effective way to foster loyalty among Millennials is by supporting trendy consumer tech in the enterprise, from iPhones to social communication to BYOD. They believe strongly that these tools play to their skills and give them the best opportunity for success, both personally and professionally.
Put more simply, MBTA's Robin says, "Technology tools today can facilitate the different ways people work, so why should technology get in the way?"
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