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Infosys signals rebound in offshoring market

John Ribeiro | Oct. 15, 2010
Indian outsourcers are expected to report strong revenue growth as customers dust up shelved contracts

BANGALORE, 15 OCTOBER 2010 - Infosys Technologies posted strong revenue and net profit growth in the quarter ended Sept. 30, as its customers started placing orders that were postponed during the recession.

India's second largest outsourcer, on Friday reported revenue of US$1.5 billion for the quarter, up 29.6 percent over the same quarter last year. Its net profit grew 18 percent in the quarter to $374 million.

Infosys' results are expected to be in line with those of its key Indian competitors, Tata Consultancy Services, and Wipro, which will announce their results later this month.

Their improved performance is reflected in an increase in hiring. Hiring by Indian outsourcers is now at levels comparable to hiring before the recession, said Amitabh Das, chief executive officer of Vati Consulting, a recruitment firm in Bangalore.

Analysts however warn that Indian outsourcers could see their margins shrink as they face competition in the medium and long term from multinational services companies that have offshore operations. Their costs are also likely to go up as they start setting up larger operations in the U.S., to counter the current protectionist sentiment in the country, said Jimit Arora, research director at Everest Group.

Customers are also reducing the number of their suppliers. This will translate into increased volume of business for the suppliers that are retained, but customers are also likely to ask for deeper discounts in pricing, Arora said.

Infosys said that revenue for the fiscal year ending March 31, 2011, is expected to grow by between 24 to 25 percent to about $6 billion. Revenue in the current quarter is also expected to grow by 25.6 to 26.8 percent.

The company's results for the quarter are in accordance with International Financial Reporting Standards (IFRS).

The quarter to Sept. 30 is typically the strongest quarter for Indian outsourcers, Arora said. A lot of the revenue growth in fiscal 2010 is coming from pent up demand for offshore services, which was postponed during the recession, he said. The revenue growth rate for Indian outsourcers is likely to go down to an extent by the next fiscal year, he added.

Infosys said the business environment continues to be challenging. The continued global economic uncertainty, coupled with extreme currency volatility, is a concern for the industry, it added.

A key challenge for Indian outsourcers is also likely to come from moves by the U.S. to restrict offshore outsourcing to protect local jobs. The state of Ohio recently banned offshore outsourcing by state government agencies. The move by Ohio has alarmed Indian outsourcers as it comes after the U.S. passed legislation that increased visa fees to pay for border security.


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