39. How will my organization monitor the uptime of the project infrastructure?
40. How many different suppliers' resources can I include on my project team before the logistics become too chaotic?
41. What are the most critical IT and data security issues I should expect to address?
42. How should I reorganize and reallocate my staff to facilitate outsourcing?
43. What provisions should I make for staff turnover at the supplier's site?
44. How are supplier resources trained?
45. What hours will the supplier resources work?
46. Will there be cross-cultural training for my staff and for the supplier's resources?
47. How long will it take new supplier resources to learn their jobs?
48. How should I divide the project work among several suppliers in different locations?
49. Is it worthwhile for the supplier to maintain a bench of idle resources to meet fluctuating project demands?
50. What resources does my organization provide to train project managers and team leads in outsourcing and supplier relationship management?
Phase 3: Executing
51. How often should I visit the supplier's site?
52. How often should I conduct teleconferences with the supplier?
53. What should I tell my business sponsor or client about the status of the outsourcing engagement?
54. How should I respond when management changes affect the personnel, goals, strategy, procedures and/or politics of outsourcing in my own organization?
55. How do I deal with a change of ownership for the supplier?
56. What should I do when I disagree with the supplier about charges for work?
57. When my project team regards the supplier's resources as trustworthy partners, but my organization regards the supplier as a deceitful adversary, how should I behave so that I do not alienate either group?
58. When my supplier is doing an excellent job, how can I ensure that their efforts will be recognized by my organization--and vice versa?
59. How can I minimize defects and test failures due to configuration problems between the client and the supplier?
60. How can I determine whether the people listed as supplier resources are in fact who the supplier says they are?
61. How can I lengthen, shorten, or modify a Statement of Work, Task Order, or Service Level Agreement in the midst of the engagement?
62. How can I ensure that project team members employed by different suppliers cooperate and collaborate effectively?
63. How should I proceed if my organization and the supplier become engaged in a contract dispute?
64. What actions can I take when the site's networks/PCs/servers are so chronically slow or unreliable that the productivity of my team suffers?
65. How can I improve the technical support my resources obtain from my organization?
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