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Malaysia’s IT Alignment Challenge

Onn Lau Chak | April 26, 2011
Some 80 Malaysian executives from government and private enterprise gathered at the annual CIO conference 2011 in Kuala Lumpur’s Mandarin Oriental Hotel, to deliberate on the challenge of executive harmony.

“With the increasing complexity of network systems, how do you identify where faults occur?” Kandasamy asked. “We do have a certain amount of intelligence built into the software, but the only way to trace errors is to have intelligence in your physical layer.” He likened the traditional outmoded approach to buying a Ferrari, but not having a proper road on which it can drive.

David Blumanis, vice president for regional data centre solutions for Asia Pacific and Japan, APC by Schneider Electric, told delegates that “an efficient uninterruptible power supply (UPS) only gets us so far”.

“What you need to do is to take a whole-system approach, and how that system works with other systems,” he said. “The only way is through hardware intelligence. – making sure they inform you of thresholds reached, status monitoring, reporting and analysis, configuration and control.”

In his presentation, Michael Puckridge, solution specialist at Intelledox, highlighted the importance of ‘intelligent document management’. Puckridge said: “A lot of companies put information into their systems but struggle to get that same information out. Information wants to be dynamic – if you’re aged 50 filling up an insurance form, you shouldn’t have to fill up things that are only relevant to people in the 25-30 age range.”

Hitachi Asia’s representative, Tetsuya Nakamura, their vice president of system management solution for the ICT solutions business group, highlighted new technologies that Hitachi was bringing to the market, such as its JP-1 management software, and finger vein biometrics (FVB). Instead of fingerprints, FVB technology uses the unique blood veins in everyone’s index finger for identification, which Nakamura said was more reliable and more difficult to replicate, and was being currently used by 90 per cent of Japan’s major banks.

Panel Discussion
A lively panel discussion was stimulated between the conference presenters, moderated by CIO editor Ross O. Storey.
On trends in data centre management, APC by Schneider Electric’s Blumanis said there was an innovation shift towards energy and resource conservation. “With IT being one of the largest consumers of energy, CIOs are having a big challenge in pushing energy efficiency and optimising their systems to save on energy expenditure,” he said.

On the future of networks, Commscope’s Dr Kandasamy talked about bandwidth.

“Every five to 10years, companies are going to need to add another zero to the end of their bandwidth needs,” he said. “We’re not too far away from receiving 100GB bandwidth to the desktop. The amount of information we’re generating is increasing exponentially, and this will increase the demands upon data centres, requiring them to consolidate further.”

When questioned on the general quality of enterprise information, Michael Puckridge, solution specialist for business software solutions provider Intelledox, pointed out  differences between various facets of the organisation.
“As opposed to IT security which is necessary, document management is something people actually want because it helps with practical work processes,” he said.


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