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PIKOM calls on top IT management to play bigger leadership role

AvantiKumar | May 6, 2016
Regardless of the industry vertical or sector, the role of ICT and technology is undeniable in supporting the business, said PIKOM Chairman Chin Chee Seong.

CS Chin_Chairman 2016 - PIKOM

Photo - Chin Chee Seong, Chairman, PIKOM.


Malaysia's national ICT industry association, PIKOM, has called on corporate executives holding top ICT positions play a greater leadership role in driving the organisations to greater overall business performance.

Echoing analyst firm Gartner's recent 2016 CIO Agenda survey, which suggested Malaysian CIOs were well placed to lead digitisation and help grow business, Malaysia's national ICT industry association, PIKOM's chairman Chin Chee Seong said that "regardless of the industry vertical or sector, the role of ICT and technology is undeniable in supporting the business."

"In fact, technology can be considered the single investment that can support the business in a holistic manner. Automation is pervasive at all functional levels of the organisation, and business analytics is heavily relied on for strategic decision-making," said Chin.

He said top IT management roles - such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs) and senior IT directors - were now in a position to move to a more practice approach with ICT investment and to be "more vocal at the boardroom level to drive for greater technology investments and deployment in the business."

"In today's highly digitised, on-demand and globalised business environment, CIOs and CTOs must proactively look to advocate any areas of the business that can gain competitive edge with the support of specific new technologies or solutions," said Chin.
"Given the increasing reliance and utilisation of technology, CIOs and CTOs should have a greater say in the company," he said.  "CIOs and CTOs can help themselves by researching and showcasing clear case studies for the adoption of new technologies as well as how ICT can be incorporated in a pro-active manner to deliver strong and exacting business value."

ICT in forefront

Chin added that the rapid growth of trends such as cloud computing, mobile devices, social media and 'Big Data'  have propelled ICT to the forefront of business.

"In helping businesses better prepare for these developments, the niched expertise and experience of CIOs and CEOs should be tapped so that ICT evolves from a business support role into a strategic business enabler," he said.

A PIKOM statement cited CIO statistics from the United States ICT industry to support this latest call to the Malaysian industry:

  • 51 percent of CIOs strongly agree that they are taking the lead in pioneering new digital approaches within their business.
  • 53 percent of CIOs hold a seat at the executive management table, compared with just 17% of CIOs in all industries.
  • 38 percent of CIOs within ICT intensive industries are highly engaged on core strategic issues.


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