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Smaller Indian outsourcers in favor during recession

John Ribeiro | Sept. 11, 2009
Clients are turning to small and mid-size outsourcers for specialized services at lower prices, say analysts

They are about 400 small outsourcers in India, and not all of them can offer specialization of value to the customer, Apte said.

Many small and medium-size outsourcers have started specializing in certain niche areas of expertise, Pai said. "That is the only way they can survive in the long term, against competition from the larger players," he added.

 

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