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The CIO's next hire: Digital anthropologist

Divina Paredes | July 2, 2013
The digital environment is turning anthropology -- a field associated with the study of remote or ancient tribes, often with scant contact with the outside world -- as the ticket to one of the hottest roles today.

As to what is the best background for people doing work, Olson says they should have a foundation for understanding how to talk about someone's [work] ecosystems, discuss with them what they are doing and "really observing workflow".((

They should also be able to do follow up interviews and have discussions with people about their "pain points" for instance, in using certain devices, says Olson.



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