Certified Process Design Engineer (CPDE), an LCS certification, focuses on the assessment, design, implementation, integration and management of IT Service Management processes. This qualification is worth 1.5 credits.
BCS Specialist Qualifications in IT Service Management covers a broad range of industry practices including ITIL, COBIT, ISO/IEC 20000 and SFIA/SFIA. Six BCS-ISEB Specialist Qualifications are available: Specialist Certificate in Service Desk and Incident Management, Specialist Certificate in Change Management, Specialist Certificate in Service Level Management, Specialist Certificate in Business Relationship Management, Specialist Certificate in Problem Management and Specialist Certificate in Supplier Management. Each certificate earns 1.5 credits.
Configuration Management Database - This APMG-International certification, teaches candidates how to identify, control, report, audit and verify the service assets and CIs of a CMDB, and carries 1.5 credits.
Change Analyst is another APMG-International qualification that teaches candidates how to assess, authorize and manage changes within an IT service environment. This qualification earns 1.5 credits.
Sourcing Governance Foundation (SGF), an APMG-International qualification, teaches the main concepts of Outsourcing and Sourcing Governance and how to apply them. This qualification is worth 1 credit.
BiSL, an APMG-International qualification, makes candidates familiar with a framework that was created to establish a business information management domain. It also teaches how to actively manage, maintain and support the functionality of information systems. This qualification is worth 0.5 credits.
ASL2, an APMG-International qualification, focuses on the best practices for designing and carrying out effective application management, including the management, maintenance and upgrading of applications. This qualification is worth 1 credit.
Note: A maximum of six credits from ITIL Complementary Qualifications can be applied towards the ITIL Expert certification.
The official site of ITIL features a tool called the ITIL Credit Profiler, which helps potential candidates determine the total credit value they have attained, and provides them with general guidance on additional certificates they may want to obtain, based on their specific career objectives.
ITIL Certification Management Board
ITIL exams are provided at three levels: Foundation, Practitioner and Manager. The certifications themselves are managed by the ITIL Certification Management Board, or ICMB. Originally, the ICMB included representatives from various international organizations, including the U.K. OGC, APMG, the Stationery Office (TSO), ITIL Examination Panel and Examination Institutes (EIs).
In 2006, however, the OGC, which owned the ITIL trademark, turned over the management of the ITIL trademark and the accreditation of examination providers to the APM Group. The APMG then contracted with EXIN, BCS/ISEB, Loyalist Certification Services, PeopleCert Group and other certification bodies, accrediting them as the official examination bodies.
These official organizations are now able to accredit official ITIL training providers and offer ITIL exams. Here is a list of accredited ITIL training partners as provided by the official ITIL site.
Sign up for Computerworld eNewsletters.