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Interview: The BYOD challenge

Nurdianah Md Nur | July 4, 2013
Anthony Tian, Asia Pacific regional director for Good Technology, talks about enterprise mobility and the issues surrounding it.

Anthony Tian
Anthony Tian, Asia Pacific regional director for Good Technology.

While the BYOD trend has caught up with many businesses, there isn't just one particular mobile operating system that is universally used for enterprise.

Based on the recent Good Mobility Index Report for Q1 2013 by Good Technology, a secure mobility solutions provider, Apple's iOS platform is used by 75 percent of the respondents. However, Android devices are gaining momentum — it saw an increase of five percentage points in terms of total activation from last year. 

As such, businesses have to ensure that enterprise softwares and applications used can be deployed across a number of mobile devices. As BYOD might increase the chances of data loss, businesses should also think of BYOD policies that will help secure their data.

Anthony Tian, Asia Pacific regional director for Good Technology, provides his views here on enterprise mobility and the issues surrounding it.

Q: According to the Good Mobility Index Report for Q1 2013, iOS continues to be the dominant platform within the enterprise. Why is this so? 
Anthony Tian: The iPhone fundamentally changed the mobile phone industry. With it came employees' desire to use their smart devices for both personal and work purposes — thus driving the need for enterprise BYOD programmes. The wide availability of iOS products in the marketplace has created a demand for IT departments to embrace iOS (and other smart devices) and firmly integrate it into enterprises' needs.

Additionally, the iOS platform is tightly controlled and offers consistent experience across applications and devices, while the iOS ecosystem provides seamless integration between software and hardware within Apple devices. These are the reasons the iOS platform continues to be dominant within the enterprise.

The report also found that Samsung Galaxy SIII was the top Android enterprise device adopted. Are there any particular reasons for this?
Samsung is closely competing with Apple for the high-end user market and has catered to customers' expectations when it comes to the enterprise and consumer experience. Android provides a level of customisation at the interface level and this is fueling the adoption and growth of Android devices in the enterprise.

While the adoption rate of all Android devices has increased — up five percentage points from last year to secure 25 percent this year- based on the report, there is a growing concern about Android being susceptible to security problems (especially malware and vulnerabilities). How should this concern be addressed? And will it affect the future adoption rate of Android devices in enterprises?
As the line between work and personal life increasingly blurs, IT security is becoming an even greater challenge for businesses worldwide. The challenge for IT executives is really to separate business data from employee's personal information, through secure collaborative workflows to protect and manage mobile apps, devices and enterprise data.


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