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iPhone owners rip Apple over botched iOS update

Gregg Keizer | Sept. 26, 2014
Some demand compensation for the update that barred them from using their iPhones as, well, a phone

Apple's fast reaction to the botched update, however, was in stark contrast to the Jobs regime, which typically let things fester for days or even weeks before making any kind of public announcement.

The support document Apple published today did not offer a timetable for the release of iOS 8.0.2, the flawed update's replacement, saying only that it would be ready in "the next few days."

Some users will have to wait until then to make or take calls, as the workaround Apple recommended required a Windows PC or Mac running iTunes. While the iPhone originally updated only through iTunes, in October 2011 Apple began offering over-the-air updates that could be downloaded and installed without connecting the device to a personal computer.

Several people mentioned that they did not have a personal computer, and so had no way to revert to iOS 8.0. "How do you fix if you don't have a Mac or a PC with iTunes? Really need a fix asap," said lowbug.


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