It's worth noting that not all of MobileIron's EMM features will be available in SCCM, but the core ones that people in traditional IT roles might need will be available:
- Gain a complete view of devices associated with a particular user from the SCCM console.
- Display and export more than 100 fields of device information from MobileIron, including device data, policies, app inventory, app settings and labels.
- Take baseline security actions on devices, such as lock, unlock, wipe, retire, and check-in.
Bringing mobile into mainstream IT
MobileIron's announcement and the benefits it offers speaks to a much broader issue for enterprise IT. Even though mobility has become a key technology staple among most professionals, it remains something of an outlier in many IT departments. That is partly because the influx of mobile devices, BYOD or otherwise, is still a relatively new development and many IT organizations are still grappling with how to handle it from both a process and technical point of view. It's also due to the fact that most organizations handed off mobile management to an individual or small team - new hire, existing employee(s), or by outsourcing - that then worked with an emerging set of technologies in relative isolation from other day-to-day IT operations.
The challenge today and in the coming months or years is going to be bringing mobile into mainstream IT operations. That's important because mobile devices are set to become an increasing component of technology in every business or organization. MobileIron's Vice President Strategy Ojas Rege pointed to a Gartner report released in May detailing the significant challenges this presents.
In particular, he noted the benefits to SCCM administrators, saying that they would "now have a seat at the table for the mobile transformation of their organizations."
This also means that the mobile teams and administrators will also have a place at the larger IT table. Both are important because no part of an IT department exists in a vacuum. Integrating the technical, process, problem solving, and planning of these teams - and truly defining what the new roles in IT will be five or 10 years from now - will become critical to IT success in the not too distant future. MobileIron's announcement is one step in that direction, but the IT industry as a whole has many more steps to go.
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