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UC will be indispensable

Zafar Anjum | May 17, 2010
No one can be without a mobile phone today, and it will be the same for unified communications in the near future, says  Choo Yuh Joo, director - professional services, regional director - Indonesia and Vietnam, Transition Systems Asia.

What are the latest technological developments in the UC space?

Ease of use.  In order for adoption of technology to increase, ease-of-use is crucial.  All companies should learn from Apple, where the latest technology is so easy to use, is fun, and cool.

Leading UC solutions vendors are reaching out to small and medium businesses with new and exciting product launches or collaborations with relevant players to expand their solutions offerings. Each solution comes packaged with a myriad of features. Companies planning to use UC, need to analyse their specific UC requirements and then evaluate the solutions available in the market, to find the perfect fit.

Do you think there is a shared future for UC and mobility?

UC and mobility in itself are intertwined. In the current global business environment, mobility is an integral part of any organisation. It is this increasing mobility that is driving innovation and evolution in UC technology. Simultaneously as UC solutions get easier to use, companies that were previously averse to remote workers and telecommuting, are now beginning to adapt to the changing scenario.

What has been the experience of Transitions Systems in the market? What kind of solutions are finding takers in the market?

As a leading, value-added IT distributor in the Asia Pacific region, Transition Systems is strategically focusing on IT Security and Converged (i.e. UC) solutions as the two growth segments for our business.

Transition Systems represents some of the UC industrys leading players - Polycom, Alcatel-Lucent, DigIum|Asterisk, ShoreTel, NetScout and Aruba, and more.

As an integrated distributor in the region with comprehensive, value-added service and support capabilities, we see the uptake of UC increasing with the falling cost of UC. For example, Digium is being recognized as one of the leaders in UC, and with its emphasis on open-standards and open-source, cost is being driven down further.  Another notable company in this space is Polycom, the leader in video-conferencing.  


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