Transparency engenders trust. Obfuscation engenders mistrust.
We now have reason to mistrust our smartphones and the companies that make them.
Worse, these decisions by Google, Apple and OnePlus show a lack of respect for customers.
Industry: It’s time to earn back our trust by showing respect.
Work harder to inform us about what smartphones are doing — especially on issues that involve the transmission of location data, the functioning of wireless networking and the ability to root our phones.
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