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Why we can’t trust smartphones anymore

Mike Elgan | Nov. 27, 2017
A new class of security problem is caused by smartphone makers that create vulnerabilities deliberately without telling customers.

Transparency engenders trust. Obfuscation engenders mistrust.

We now have reason to mistrust our smartphones and the companies that make them.

Worse, these decisions by Google, Apple and OnePlus show a lack of respect for customers.

Industry: It’s time to earn back our trust by showing respect.

Work harder to inform us about what smartphones are doing — especially on issues that involve the transmission of location data, the functioning of wireless networking and the ability to root our phones.

IDG Insider


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