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Windows 10: Cortana keylogging saga won't affect enterprise versions

Margi Murphy | Sept. 14, 2015
Cortana's keylogging and telemetry tracking feature sparked privacy concerns

David Johnson, a Windows analyst at Forrester, says that the new operating system privacy settings "do not present a risk that businesses should worry about any more than they would for iOS and Android-based devices."

In fact, he believes that Microsoft's commitment to being a trustworthy business should assure enterprise users, especially if it is to continue delivering features through the cloud.

"On the backend, Microsoft has taken care to process and store things like the information about how you write such that no sensitive or personally identifiable information is either stored at all, or that it's stored in a way in which it can't be reassembled," he adds.

Enterprise should "worry less about Windows 10 privacy settings and more about how to make the most of Windows 10 capabilities for enabling employees to do the best work they can to win, serve and retain customers for the business."

Microsoft's history handing information over to third parties

It's understandable why the general public were concerned about data collection. Microsoft's track record with handing information over to third parties is variable. It is currently battling the US Department of Justice, which wants to retrieve emails held on a Hotmail server in Ireland. Microsoft says it is on foreign soil, but US defence lawyers argue that the government has the right to demand emails from any provider in the world.

Their stance is a far cry from accusations made by Edward Snowden, who revealed the UK and US surveillance activities, in particular their surveillance of citizens. In 2013, Snowden accused Microsoft of colluding with US intelligence agencies, helping the NSA to access individual communications and data through their apps.

He also alleged the vendor had assisted the NSA in bypassing encryption so it could get access to SkyDrive and intercept calls made through Skype, according to The Guardian.

ComputerworldUK contacted Microsoft for comment but did not get a response.


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