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After FTC crackdown, users chronicle tech support scam calls

Gregg Keizer | Oct. 9, 2012
The Federal Trade Commission action last week against Indian scammers posing as Microsoft technical support has prompted users to relate their tales of woe.

The executive posted a 19-minute recording of a conversation with a "tech support rep" who tried the same trick the FTC had outlined.

"Coincidentally, one of the principals of our company was recently sitting at his computer when he was contacted by likely the same individuals," the blog stated. "He had a virtual machine handy and so spent the next 30 minutes talking to the scammers and recording how they operated."

The recording was made Sept. 12, about two weeks before the FTC froze assets of the alleged scammers.

The website the caller told the intended victim to visit -- www.help22.com -- was offline Monday. Computerworld had found the site active on Oct. 4, however.

Near the end of the telephone call, the "victim" asked the scammer, who had identified himself as "Daniel" earlier, "How do you justify that you're stealing from people? When you wake up every morning, how do you feel knowing you're going to steal from people? Do you tell your mother what you're doing?"

At that point, the Amobius Group principal shut down his virtual machine that had been under the criminal's control.

The next -- and last -- comment from the scammer? "Are you a bloody ************?"

 

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