Cyber Security Framework in Action: An Intel Use Case

Intel and Intel Security partnered with the U.S. government and industry stakeholders to develop the Cyber Security Framework (CSF) in 2014. Thiswhite paper is the result of pilot project for internal risk and management at Intel.

Cloud Aggregation Trends and Enablement

Tech Mahindra shares the latest trends and projections on the high usage of cloud across different industries.

Tech Mahindra Shares Long Term Insurance Technology Solutions

Tech Mahindra shares long term technological solutions for insurers looking at different markets

Opening Up New Vistas with Actionable Intelligence

This supplement explores how organisations are turning data into actionable intelligence, and how they can better access and make use of these insights, to make better decisions to yield higher business value and boost its competitive position.

SuperAgent 2020: The Evolution of the Contact Centre

Far from being obsolete, the contact centre has evolved to take on a more important and complex role– find out how the contact centre will transform in the next decade based on BT’s research.

The Future of Business Collaboration

Cloud-based unified communications has become a gamechanger for companies. Find out the answers to questions like: What are the key mobile communications trends? Should companies adopt Unified Communications-as-a-Service (UCaaS)? How should they prepare to make the move to embracing UCaaS?

Sochi 2014 Olympic Winter Games

Avaya delivers the “Fabric Enabled” network that will enable anytime, anywhere access to content from any device

A Reality Check: Self -Service Banking in the World's Progressive Banks

This document presents a reality check of the industry's pursuit of self-service banking, breaking down what really is happening on the ground in four regions: Asia/Pacific, Latin America, Europe, Middle East and Africa (MEA

The Path to Banking Happiness

This white paper presents the current state of play of customer centricity in banks in Asia/Pacific, particularly in seven markets: Australia, China, India, Indonesia, Malaysia, New Zealand and Singapore

Decoding the New Waves of Change: New Imperatives in the Risk Agenda for Asia/Pacific Banks in 2013

IDC Financial Insights has identified three imperatives in technology risk management (TRM), which present-day FSIs need to focus on to stay current and navigate the post-crisis risk minefield